We are committed to protecting your personal data. This privacy notice describes how we collect and process the personal data that we receive from you in connection with this website and how you can contact us if you have additional questions regarding our processing of your personal data.
1. The Company
Any person, firm, company, government body or other entity who provides personal information to us or accesses or uses our websites at jaykaypro.com websites of our brands (our websites) is referred to as you or your.
2. Privacy Act
The Company respects an individual’s right to personal privacy and is committed to complying with the Privacy Act.
3. Collection, Holding, Use and Disclosure of personal information
We only collect personal information that is reasonably necessary for our functions and activities or our dealings with you.
How we collect personal information
We collect personal information in a number of ways, including directly from you, such as when you submit a request, send us an email, place an order, complete a survey or register for a promotion, when you download and use an app
relating to one of our products or services, or from other sources such as website analytics or how and when you use our products and services, including technical information.
For example, if you place an order with us, you will be asked to provide such information as is reasonably necessary for us to consider your order and (if accepted) transact the order with you. Without such information we would be unable
to consider your order and (if accepted) transact your order.
We may also collect personal information from third parties, including credit reporting bodies and our service providers who are engaged by us to provide goods and services to you.
The kind of personal information we collect
The personal information we collect and hold may include information such as your name, address, email address, telephone number financial and credit information and information relating to your use of our products and services,
including your user ID and password, video, video and photo images, voice recordings, and usage related to such products and services including location data and device-specific information.
How we hold your personal information
We may hold personal information in a number of formats and in various types (both physical and electronic) of storage facilities (including the Cloud) that may be owned by us or our third party service providers.
How we use your personal information
We collect, hold, use and disclose personal information for a number of purposes including: our dealings with you, for the provision of products and services, as part of our customer care procedures, to manage or improve our websites and for statistical analysis.
For example, we may disclose personal information to our delivery service providers in order to deliver purchased products, to our payment service providers in order to process payments through our websites and to our IT service providers in order to host, develop and provide support sites.
We may also use and disclose personal information:
If you do not wish to receive direct marketing communications from us, please contact the Company’s Privacy Officer on the contact details listed below.
Who we disclose your personal information to
Where personal information is disclosed to third parties outside New Zealand, those third parties may be required to comply with acts and practices required by applicable laws of an overseas country.
You also warrant that you are authorised to provide such information and that the information is, to the best of your knowledge, current and accurate.
If you do not wish your personal information to be used or disclosed in that manner, please contact the Company’s Privacy Officer on the contact details listed below.
If some of your personal information is unable to be collected by us, we may not be able to continue our dealings with you, including providing you with products or services.
Our websites may also contain links to other websites. Those links are provided for convenience only, and we are not responsible for the privacy practices or the content of those other websites. The use of such websites is at your own risk in all things.
Our websites may interface with social networks to allow users access to various social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.). To understand how and what information is collected and what cookies are used by such third parties, you should check their privacy policies.
We and our service providers may utilise various technologies (including cookies (generally), analytic cookies, targeting, advertising or remarketing cookies, web beacons and pixels, and other types of technologies) (collectively cookies) which assist us in our functions and activities including our dealings with you, for the provision of goods and services and for marketing and remarketing purposes. For example, cookies allow us to monitor traffic patterns and usage statistics, and to identify visitors.
We also use third party service providers, including Google Analytics, Godaddy, to collect and process data and to analyse our visitors' behavior on an anonymous and aggregate level. This allows us to log information about visits and site visitors for various purposes, including remarketing purposes and in order to improve the user experience of our websites.
If you do not wish to accept cookies, you should set your computer or other device to not automatically accept cookies from being stored or to inform you whenever a site requests storing a cookie. Previously stored cookies may also be able to be deleted from your computer. However, be aware that some areas or functions of our websites depend on cookies and may not work if you delete or do not accept them.
Once we hold any personal information, we will take reasonable steps to protect that information from unauthorised access, loss, misuse, modification, interference or disclosure. Where your personal information is provided to us electronically (including over the internet or via the use of any apps) we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
If we collect any unsolicited personal information or if we no longer need the information for our activities or functions, we will, if practicable and reasonable to do so, destroy the information or ensure that the information is de-identified.
6. Access to personal information
A reasonable access fee may be charged to cover our costs of providing the information to you.
References to ‘include’ and like words are by way of example only and are without limitation.
References to any law are references to that law as amended, consolidated, supplemented or replaced from time to time.
9. Contact Details